Support
Concrete reports get fixed faster.
LaunchDock spans an iPad app, a desktop companion, networking, Git, terminal sessions, and agents. The more precisely you name the surface that failed, the faster we can reproduce it.
Product support
Send reproducible bugs, feature requests, and release blockers through the LaunchDock support mailbox.
Beta feedback
When the public TestFlight link is live, send iPad beta feedback through TestFlight with logs and screenshots attached.
Security
Never send secrets, repo contents, tokens, or private logs unless we explicitly request a narrow diagnostic sample.
Include in every report
A good bug report names the exact build and the surface involved.
- Build / version
- Host platform (macOS, Windows, Linux)
- Pairing mode (Relay or Direct)
- Which surface failed and what changed
Email is the primary support channel for launch. Include the iPad build, desktop host version, connection mode, and the smallest reproducible steps.